Elements Casino Canada - Locations and Games

Elements Casino Properties Across Canada

Elements Casino is not just one building with a single layout. It is a group of casinos under the Great Canadian Entertainment banner, spread across Ontario and British Columbia. Each venue runs its own schedule and floor setup, so what you see at Mohawk will not be identical to what you walk into at Surrey or Chilliwack.

In Ontario, the brand shows up in four spots: Elements Casino Mohawk in Milton, Elements Casino Flamboro in Dundas, Elements Casino Brantford, and Elements Casino Grand River in Elora. British Columbia adds three more: Elements Casino Surrey, Elements Casino Victoria, and Elements Casino Chilliwack. Official details, including current hours and promos, are pushed through greatcanadian.com and elementscasino.com. Great Canadian has clearly warned that other similar domains are not trusted sources, which is worth remembering when you are searching.

A few Ontario properties also list toll-free contact numbers. Mohawk: 1-800-732-2230. Flamboro: 1-866-746-6600. Brantford: 1-888-694-6946. If something needs to go through the main office instead, Great Canadian can be contacted at [email protected] or 604.303.1000.

What You Can Actually Play

On the gaming floor, Elements casinos focus on slots, table games, and in some places poker. The exact mix depends heavily on which property you walk into. Grand River is tied in with Grand River Raceway, so live racing and simulcast wagering sit beside the usual casino games. Mohawk runs in a similar way with Woodbine Mohawk Park nearby, so the feel there is more of a combined racetrack and casino environment than a pure casino-only setup.

Across the network, table games usually cover blackjack, roulette, baccarat, plus several poker-style tables. Slot offerings can be traditional three-reel machines or modern video slots with more advanced payline structures. Poker rooms at selected locations host both tournaments and cash tables, but buy-in levels, blind structures, and start times change, so it really makes sense to confirm with the property itself before driving out.

One practical point saves time: if your visit is built around one specific game type, pick up the phone first. Game availability and hours can change for private bookings, holidays, or events, and a quick call avoids finding out at the door.

Entry rules are consistent. Guests must be at least 19 years old at every Elements Casino, in both Ontario and BC. The brand uses PlaySmart messaging in its official material, in line with the responsible gaming standards that provincial regulators require.

Planning a Visit

There is no single schedule that fits every Elements Casino. Hours differ quite a bit between locations and can shift for holidays, so checking with the exact venue before you leave is basically essential. You can call the property or use the Great Canadian destinations pages for the latest info.

For a first visit, a simple approach tends to work:

1. Pick the closest Elements Casino from the address table above or through the official Great Canadian destinations list.
2. Check current opening hours for that location by phone or on greatcanadian.com, especially if it is around a holiday.
3. Confirm that the game types you want - poker, specific tables, racing - are running at that property.
4. Take a quick look at food and drink options. Most Elements venues have at least a bar or restaurant, but they may close earlier or open later than the casino floor.
5. If you plan to use the rewards program, bring valid government-issued photo ID and sign up at guest services when you arrive.
6. For larger groups, birthdays, or corporate events, reach out ahead of time using the casino phone number or the contact forms on Great Canadian’s site.
7. Show up with Canadian cash or a debit card. It is worth asking the property which payment methods are accepted for dining and on-site services.
8. Have your ID ready at the entrance. Staff do enforce the 19+ rule at all Elements properties.

The Rewards Program

Elements Casino ties into a rewards setup where players earn points while they play and then use those points around the property. Activity on eligible games builds up your balance, which can be used on dining, some entertainment, and general on-site services.

Sign-up is done in person. Head to the guest services desk inside the casino with a valid photo ID and staff will create your account and card. The basic idea is simple, but how quickly points accumulate and how they can be redeemed is set by each property. That can mean small differences between Ontario and BC locations, or even from one Elements venue to another.

If you already have a rewards profile from another Great Canadian Entertainment site, it is worth asking if that same account connects to the Elements-branded location you are visiting. Sometimes it does, sometimes not, and guest services staff can clear that up quickly.

Using Your Rewards Account During a Visit

Once your card is active, day-to-day use is pretty straightforward:

1. Let staff know you have a rewards account when you arrive on the floor, either by showing the card or giving the name you registered with.
2. At slot machines, slide your card into the reader on the cabinet before you start playing, and make sure it is showing that your session is tracked.
3. At table games, hand the card to the dealer or the pit supervisor at the start of the session so your play can be rated.
4. Check your balance and any offers at a guest services kiosk or with staff at the front desk. They can pull up your account in a few seconds.
5. For dining redemptions, mention that you want to use your points and present the card at the restaurant or bar cashier before you pay.
6. For show tickets or other event redemptions, confirm timing and the exact process with guest services before the event date.
7. If your card is lost or damaged, report it right away. Replacement cards are issued on-site when you show valid ID, so you are not locked out of your account.

Dining and Entertainment

Dining is treated as part of the overall visit at most Elements locations, not just a quick snack counter by the slots. The style of food and service level moves from venue to venue. Some casinos lean toward full-service sit-down restaurants, others go with more casual bar-and-grill setups with screens and smaller menus. Kitchen hours do not always line up perfectly with casino hours, so if you are trying to line up a meal before a concert or after a poker game, spending a minute to check times pays off.

Live entertainment pops up at selected properties through the year. Tribute shows, comedy, smaller concerts, and seasonal promos all show up on the schedule, though what runs where depends on the venue and the calendar. Great Canadian posts upcoming events on its main site and on elementscasino.com. The @ElementsCasino handle on X and local social pages for individual properties also share event news fairly often.

Verifying Official Channels and Avoiding Scams

Great Canadian has issued a specific warning about scam activity tied to the Elements Casino name. Only two website paths are marked as official by the operator: greatcanadian.com/destinations/ontario/elements/ and elementscasino.com. Any other site or domain that uses the “Elements Casino” mark is not verified by Great Canadian, so treat those with caution, especially if they are asking for personal details or deposits.

If you receive emails, texts, or social messages that claim to be from Elements Casino and something feels off, it is safer to confirm them through official contacts:

Email: [email protected]
Phone: 604.303.1000

Recognized social accounts include @ElementsCasino and @ElementsMohawk on X, along with the official Facebook page for Elements Casino Victoria. If you are unsure about a promo, contest, or offer that you saw online, check it against one of those channels or call in before acting on it.